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Archive File - README FIRST!: Command Antivirus for 2000 Server
README FIRST!
Command AntiVirus for Windows(r) 2000/XP Server
Command Software is proud to introduce Command AntiVirus
Version 4.62.4 with HoloCheck(tm) scanning technology
and CSS Central for true centralized administration and
deployment. HoloCheck scanning technology detects
tens of thousands of viruses and includes improved
polymorphic virus detection.
NOTE: After installing Command AntiVirus, we recommend
that you perform a manual scan of your local drives to
ensure that your system is virus-free. This is especially
important if you have not been running anti-virus software
prior to this installation.
For a list of international distributors of Command
AntiVirus, see the DISTRIB.TXT file.
The file called FILEINFO.TXT is a list of file descriptions
and files that have changed since the previous release.
Please read the Multi-Platform Quick Start Guide that is
included with the installation files. It provides installation
instructions and an overview of Command AntiVirus for all
platforms.
The MQCKST.PDF file contains the Multi-Platform Quick Start
Guide. This file can be read with the Adobe(r) Acrobat(r)
Reader that is included on the Command AntiVirus CD. For
instructions on how to install Acrobat Reader, see the
README.TXT file that is located in the ADOBE folder on the CD.
Acrobat Reader is not included with the downloadable
versions of Command AntiVirus. You can download Acrobat
Reader from Adobe Systems Incorporated through our web site
at http://www.commandsoftware.com/service/tc-viewutil.html
A Release Notes section is provided for each release.
It contains the following topics:
* Special Notes - contains important pre- and post-installation
information that pertains to the release.
* Product Enhancements - contains information about new virus
signatures, scan engine improvements, and new features.
* Fixes - contains updated information on previously reported
problems that have been fixed.
___________________________________
RELEASE NOTES
Notes on Command AntiVirus for Windows NT/2000 Server (CSAV)
Version 4.62.4
03 October 2001
SPECIAL NOTES
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.62.4 over any Beta version of
Command AntiVirus, you MUST first uninstall the Beta
version.
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.62.4 over Command AntiVirus for Windows NT/2000
Server Version 4.60, it is necessary for the installation program
to perform an immediate restart of the computer. Therefore, we
recommend that you use the SETUP.EXE that is provided instead of
the CSAV.MSI.
At the beginning of Setup, a dialog box displays giving you the
option to cancel Setup.
The installation will continue after the restart.
* WARNING: At the end of the installation of Version 4.62.4,
you may be prompted to restart your computer. You MUST
restart for Dynamic Virus Protection (DVP) to be
upgraded properly.
* On slower running machines, Windows installer may hang during
initialization. Restart the computer or go to the Windows Task
Manager and stop any additional MSIEXEC.EXE files that are
running. Then, restart the installation or uninstall.
* WARNING: CSAV for Exchange and CSAV for Lotus Notes users
We do NOT recommend installing CSAV for Windows NT/2000 Server
Version 4.62.4 on the same computer as your mail scanner products.
Doing so causes a conflict between the two scanners that are trying
to access the same file. This condition results in an incorrect
warning message that will display repeatedly and cause slowdowns.
This is a temporary condition and will be fixed in a future commercial
release. Again, the products can coexist on the same network but NOT on
the same computer.
* Command AntiVirus will NOT quarantine across different drive letters,
but it will block access to the files.
* In manual and scheduled scanning, the Quarantine folder is
excluded from scanning if the SCAN QUARANTINE FILES check box
in the PROPERTIES dialog box is cleared. However, if you select the
SCAN QUARANTINE FILES check box and then select the ACTION TO TAKE
as QUARANTINE, the SCAN QUARANTINE FILES check box is dimmed, but
the Quarantine folder is NOT excluded from scanning. This may be
fixed in a future commercial release.
* All viruses previously referred to as W95/x are now
named W32/x. For example, W95/Nimda.A@mm is now
called W32/Nimda.A@mm.
NOTE: x represents a name variable.
PRODUCT ENHANCEMENTS
* Scan engine enhancements have been added to this release.
It is now possible to disinfect some script viruses,
for example, HTML files modified by the Nimda virus.
* New virus signatures have been added in this release.
FIXES
* Particular types of VBS files caused the scan engine to
false positive. The number of false positives has been
decreased in this release.
* Some customers reported that Dynamic Virus Protection (DVP)
is not updating with Automatic Update. This has been fixed.
___________________________________
RELEASE NOTES
Notes on Command AntiVirus for Windows NT/2000 Server (CSAV)
Version 4.62.2
21 September 2001
SPECIAL NOTES
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.62.2 over any Beta version of
Command AntiVirus, you MUST first uninstall the Beta
version.
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.62.2 over Command AntiVirus for Windows NT/2000
Server Version 4.60, it is necessary for the installation program
to perform an immediate restart of the computer. Therefore, we
recommend that you use the SETUP.EXE that is provided instead of
the CSAV.MSI.
At the beginning of Setup, a dialog box displays giving you the
option to cancel Setup.
The installation will continue after the restart.
* WARNING: At the end of the installation of Version 4.62.2,
you may be prompted to restart your computer. You MUST
restart for Dynamic Virus Protection (DVP) to be
upgraded properly.
* On slower running machines, Windows installer may hang during
initialization. Restart the computer or go to the Windows Task
Manager and stop any additional MSIEXEC.EXE files that are
running. Then, restart the installation or uninstall.
* WARNING: CSAV for Exchange and CSAV for Lotus Notes users
We do NOT recommend installing CSAV for Windows NT/2000 Server
Version 4.62.2 on the same computer as your mail scanner products.
Doing so causes a conflict between the two scanners that are trying
to access the same file. This condition results in an incorrect
warning message that will display repeatedly and cause slowdowns.
This is a temporary condition and will be fixed in a future commercial
release. Again, the products can coexist on the same network but NOT on
the same computer.
* Command AntiVirus will NOT quarantine across different drive letters,
but it will block access to the files.
* In manual and scheduled scanning, the Quarantine folder is
excluded from scanning if the SCAN QUARANTINE FILES check box
in the PROPERTIES dialog box is cleared. However, if you select the
SCAN QUARANTINE FILES check box and then select the ACTION TO TAKE
as QUARANTINE, the SCAN QUARANTINE FILES check box is dimmed, but
the Quarantine folder is NOT excluded from scanning. This may be
fixed in a future commercial release.
PRODUCT ENHANCEMENTS
* New virus signatures have been added in this release.
FIXES
* Some customers reported a slowdown when Command AntiVirus
disinfects certain viruses. This problem occurred only during
disinfection. This has been fixed.
____________________________
RELEASE NOTES
Notes on Command AntiVirus for Windows NT/2000 Server (CSAV)
Version 4.62.0
17 September 2001
SPECIAL NOTES
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.62.0 over any Beta version of
Command AntiVirus, you MUST first uninstall the Beta
version.
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.62.0 over Command AntiVirus for Windows NT/2000
Server Version 4.60, it is necessary for the installation program
to perform an immediate restart of the computer. Therefore, we
recommend that you use the SETUP.EXE that is provided instead of
the CSAV.MSI.
At the beginning of Setup, a dialog box displays giving you the
option to cancel Setup.
The installation will continue after the restart.
* WARNING: At the end of the installation of Version 4.62.0,
you may be prompted to restart your computer. You MUST
restart for Dynamic Virus Protection (DVP) to be
upgraded properly.
* On slower running machines, Windows installer may hang during
initialization. Restart the computer or go to the Windows Task
Manager and stop any additional MSIEXEC.EXE files that are
running. Then, restart the installation or uninstall.
* WARNING: CSAV for Exchange and CSAV for Lotus Notes users
We do NOT recommend installing CSAV for Windows NT/2000 Server
Version 4.62.0 on the same computer as your mail scanner products.
Doing so causes a conflict between the two scanners that are trying
to access the same file. This condition results in an incorrect
warning message that will display repeatedly and cause slowdowns.
This is a temporary condition and will be fixed in a future commercial
release. Again, the products can coexist on the same network but NOT on
the same computer.
* Command AntiVirus will NOT quarantine across different drive letters,
but it will block access to the files.
* In manual and scheduled scanning, the Quarantine folder is
excluded from scanning if the SCAN QUARANTINE FILES check box
in the PROPERTIES dialog box is cleared. However, if you select the
SCAN QUARANTINE FILES check box and then select the ACTION TO TAKE
as QUARANTINE, the SCAN QUARANTINE FILES check box is dimmed, but
the Quarantine folder is NOT excluded from scanning. This may be
fixed in a future commercial release.
PRODUCT ENHANCEMENTS
* Scan engine enhancements have been added to this release, for
example, an ELF scanner has been added to cover Unix(r) viruses
in native Unix file format.
The scan engine has also been enhanced to help detect some
corrupted (non-working) samples of the Magistr virus.
* New virus signatures have been added in this release.
FIXES
* Some customers reported a problem with saving .xls files to
NetWare drive with Novell Client32 installed on the workstation.
This has been fixed.
* It was reported that long lines caused the VBS scanner not to
identify some viruses precisely. Viruses were detected, but the
exact name of the virus was not given. This has been fixed.
* If you are running Dynamic Virus Protection (DVP) on a
Server that is accessed by remote machines, DVP may NOT
prevent the spread of virus infections to the remote
machines when files are accessed. This has been fixed.
* When you set the Action On Infection in DVP to Rename, Delete or
Quarantine, these settings MAY NOT work properly on any remote
or local drive other than C: drive. In these instances, DVP
MAY display an error message stating that the action cannot be
completed. However, CSAV does block access to the infected file.
This has been fixed.
_______________________________________________________________
RELEASE NOTES
Notes on Command AntiVirus for Windows NT/2000 Server (CSAV)
Version 4.61.5
06/27/01
SPECIAL NOTES
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.61.5 over any Beta version of
Command AntiVirus, you MUST first uninstall the Beta
version.
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.61.5 over Command AntiVirus for Windows NT/2000
Server Version 4.60, it is necessary for the installation program
to perform an immediate restart of the computer. Therefore, we
recommend that you use the SETUP.EXE that is provided instead of
the CSAV.MSI.
At the beginning of Setup, a dialog box displays giving you the
option to cancel Setup.
The installation will continue after the restart.
* WARNING: At the end of the installation of Version 4.61.5,
you may be prompted to restart your computer. You MUST
restart for Dynamic Virus Protection (DVP) to be
upgraded properly.
* On slower running machines, Windows installer may hang during
initialization. Restart the computer or go to the Windows Task
Manager and stop any additional MSIEXEC.EXE files that are
running. Then, restart the installation or uninstall.
* WARNING: CSAV for Exchange and CSAV for Lotus Notes users
We do NOT recommend installing CSAV for Windows NT/2000 Server
Version 4.61.5 on the same computer as your mail scanner products.
Doing so causes a conflict between the two scanners that are trying
to access the same file. This condition results in an incorrect
warning message that will display repeatedly and cause slowdowns.
This is a temporary condition and will be fixed in a future commercial
release. Again, the products can coexist on the same network but NOT on
the same computer.
* Command AntiVirus will NOT quarantine across different drive letters,
but it will block access to the files.
* When you set the Action On Infection in DVP to Rename, Delete or
Quarantine, DVP may display an erroneous error message stating
that the action cannot be completed. This message is incorrect.
We recommend that you confirm that a Quarantine folder does exist
and that the path to this folder is specified in the Preferences/
Advanced/Quarantine Path dialog box.
* In manual and scheduled scanning, the Quarantine folder is
excluded from scanning if the SCAN QUARANTINE FILES check box
in the PROPERTIES dialog box is cleared. However, if you select the
SCAN QUARANTINE FILES check box and then select the ACTION TO TAKE
as QUARANTINE, the SCAN QUARANTINE FILES check box is dimmed, but
the Quarantine folder is NOT excluded from scanning. This may be
fixed in a future commercial release.
PRODUCT ENHANCEMENTS
* New virus signatures have been added in this release.
FIXES
* Particular types of VBS files caused the scan engine to
false positive. The number of false positives has been
decreased in this release.
* Some Windows Portable Executables (PE) SYS files caused the
scan engine to false positive. This has been fixed.
* Some customers reported that when they access locally mapped
shared directories, the system freezes. This has been fixed.
______________________
RELEASE NOTES
Notes on Command AntiVirus for Windows NT/2000 Server (CSAV)
Version 4.61.4
05/17/01
SPECIAL NOTES
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.61.4 over any Beta version of
Command AntiVirus, you MUST first uninstall the Beta
version.
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.61.4 over Command AntiVirus for Windows NT/2000
Server Version 4.60, it is necessary for the installation program
to perform an immediate restart of the computer. Therefore, we
recommend that you use the SETUP.EXE that is provided instead of
the CSAV.MSI.
At the beginning of Setup, a dialog box displays giving you the
option to cancel Setup.
The installation will continue after the restart.
* WARNING: At the end of the installation of Version 4.61.4,
you may be prompted to restart your computer. You MUST
restart for Dynamic Virus Protection (DVP) to be
upgraded properly.
* On slower running machines, Windows installer may hang during
initialization. Restart the computer or go to the Windows Task
Manager and stop any additional MSIEXEC.EXE files that are
running. Then, restart the installation or uninstall.
* WARNING: CSAV for Exchange and CSAV for Lotus Notes users
We do NOT recommend installing CSAV for Windows NT/2000 Server
Version 4.61.4 on the same computer as your mail scanner products.
Doing so causes a conflict between the two scanners that are trying
to access the same file. This condition results in an incorrect
warning message that will display repeatedly and cause slowdowns.
This is a temporary condition and will be fixed in a future commercial
release. Again, the products can coexist on the same network but NOT on
the same computer.
* If a user is using Microsoft(r) Excel 2000 and Microsoft Client or
Gateway for Novell(r) NetWare(r), Command AntiVirus will detect
and disinfect infected .XLS files, but at this time, it will NOT
rename or quarantine them.
* Command AntiVirus will NOT quarantine across different drive letters,
but it will block access to the files.
* In manual and scheduled scanning, the Quarantine folder is
excluded from scanning if the SCAN QUARANTINE FILES check box
in the PROPERTIES dialog box is cleared. However, if you select the
SCAN QUARANTINE FILES check box and then select the ACTION TO TAKE
as QUARANTINE, the SCAN QUARANTINE FILES check box is dimmed, but
the Quarantine folder is NOT excluded from scanning. This may be
fixed in a future commercial release.
PRODUCT ENHANCEMENTS
* None for this release.
FIXES
* Some users reported excessive consumption of CPU time.
This has been fixed.
* Some users reported false positives on SYS files. This
has been fixed.
* Some users reported false positives on particular VBS
files. This has been fixed.
_______
RELEASE NOTES
Notes on Command AntiVirus for Windows NT/2000 Server (CSAV)
Version 4.61.2
03/07/01
SPECIAL NOTES
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.61.2 over any Beta version of
Command AntiVirus, you MUST first uninstall the Beta
version.
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.61.2 over Command AntiVirus for Windows NT/2000
Server Version 4.60, it is necessary for the installation program
to perform an immediate restart of the computer. Therefore, we
recommend that you use the SETUP.EXE that is provided instead of
the CSAV.MSI.
At the beginning of Setup, a dialog box displays giving you the
option to cancel Setup.
The installation will continue after the restart.
* WARNING: At the end of the installation of Version 4.61.2,
you may be prompted to restart your computer. You MUST
restart for Dynamic Virus Protection (DVP) to be
upgraded properly.
* On slower running machines, Windows installer may hang during
initialization. Restart the computer or go to the Windows Task
Manager and stop any additional MSIEXEC.EXE files that are
running. Then, restart the installation or uninstall.
* WARNING: CSAV for Exchange and CSAV for Lotus Notes users
We do NOT recommend installing CSAV for Windows NT/2000 Server
Version 4.61.2 on the same computer as your mail scanner products.
Doing so causes a conflict between the two scanners that are trying
to access the same file. This condition results in an incorrect
warning message that will display repeatedly and cause slowdowns.
This is a temporary condition and will be fixed in a future commercial
release. Again, the products can coexist on the same network but NOT on
the same computer.
* If a user is using Microsoft(r) Excel 2000 and Microsoft Client or
Gateway for Novell(r) NetWare(r), Command AntiVirus will detect
and disinfect infected .XLS files, but at this time, it will NOT
rename or quarantine them.
* Command AntiVirus will NOT quarantine across different drive letters,
but it will block access to the files.
* In manual and scheduled scanning, the Quarantine folder is
excluded from scanning if the SCAN QUARANTINE FILES check box
in the PROPERTIES dialog box is cleared. However, if you select the
SCAN QUARANTINE FILES check box and then select the ACTION TO TAKE
as QUARANTINE, the SCAN QUARANTINE FILES check box is dimmed, but
the Quarantine folder is NOT excluded from scanning. This may be
fixed in a future commercial release.
PRODUCT ENHANCEMENTS
* New virus signatures have been added in this release.
* This release contains the following scan engine enhancements:
- Scanning of Visio files is now supported. Heuristics scanning
is now in place to help detect unknown Visio viruses.
- Scanning of PIF files is now supported. PIF viruses can now
be listed.
- Scanning of PHP viruses is now supported.
- Heuristics scanning is now in place to help detect unknown VBS
viruses such as new variants of LoveLetter.
- Our HoloCheck technology has been improved to detect a few new
polymorphic viruses.
* Increased cache.
* Reduced CPU usage.
FIXES
* Some users experienced a problem with starting Command AntiVirus
on slow computers. This has been fixed.
* Some users reported that the Microsoft(r) Windows(r) Installer
(MSI.EXE) was not automatically installing when they used SETUP.EXE
to install Command AntiVirus. This has been fixed. _______
RELEASE NOTES
Notes on Command AntiVirus for Windows NT/2000 Server (CSAV)
Version 4.61.1
03/05/01
SPECIAL NOTES
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.61.1 over Command AntiVirus for Windows NT/2000
Server Version 4.60, it is necessary for the installation program
to perform an immediate restart of the computer. Therefore, we
recommend that you use the SETUP.EXE that is provided instead of
the CSAV.MSI.
At the beginning of Setup, a dialog box displays giving you the
option to cancel Setup.
The installation will continue after the restart.
* WARNING: At the end of the installation of Version 4.61.1,
you may be prompted to restart your computer. You MUST
restart for Dynamic Virus Protection (DVP) to be
upgraded properly.
* On slower running machines, Windows installer may hang during
initialization. Restart the computer or go to the Windows Task
Manager and stop any additional MSIEXEC.EXE files that are
running. Then, restart the installation or uninstall.
* WARNING: CSAV for Exchange and CSAV for Lotus Notes users
We do NOT recommend installing CSAV for Windows NT/2000 Server
Version 4.61.1 on the same computer as your mail scanner products.
Doing so causes a conflict between the two scanners that are trying
to access the same file. This condition results in an incorrect
warning message that will display repeatedly and cause slowdowns.
This is a temporary condition and will be fixed in a future commercial
release. Again, the products can coexist on the same network but NOT on
the same computer.
* If a user is using Microsoft(r) Excel 2000 and Microsoft Client or
Gateway for Novell(r) NetWare(r), Command AntiVirus will detect
and disinfect infected .XLS files, but at this time, it will NOT
rename or quarantine them.
* Command AntiVirus will NOT quarantine across different drive letters,
but it will block access to the files.
* In manual and scheduled scanning, the Quarantine folder is
excluded from scanning if the SCAN QUARANTINE FILES check box
in the PROPERTIES dialog box is cleared. However, if you select the
SCAN QUARANTINE FILES check box and then select the ACTION TO TAKE
as QUARANTINE, the SCAN QUARANTINE FILES check box is dimmed, but
the Quarantine folder is NOT excluded from scanning. This may be
fixed in a future commercial release.
PRODUCT ENHANCEMENTS
* None for this release.
FIXES
* It was reported that after upgrading to Command AntiVirus 4.61, the
EXPLORER.EXE task function used a major portion of the system resources
causing a significant decline in system performance. This has been fixed.
______
RELEASE NOTES
Notes on Command AntiVirus for Windows NT/2000 Server (CSAV)
Version 4.61
02/01/01
SPECIAL NOTES
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.61 over Command AntiVirus for Windows NT/2000
Server Version 4.60, it is necessary for the installation program
to perform an immediate restart of the computer. Therefore, we
recommend that you use the SETUP.EXE that is provided instead of
the CSAV.MSI.
At the beginning of Setup, a dialog box displays giving you the
option to cancel Setup.
The installation will continue after the restart.
* WARNING: At the end of the installation of Version 4.61,
you may be prompted to restart your computer. You MUST
restart for Dynamic Virus Protection (DVP) to be
upgraded properly.
* On slower running machines, Windows installer may hang during
initialization. Restart the computer or go to the Windows Task
Manager and stop any additional MSIEXEC.EXE files that are
running. Then, restart the installation or uninstall.
* WARNING: CSAV for Exchange and CSAV for Lotus Notes users
We do NOT recommend installing CSAV for Windows NT/2000 Server
Version 4.61 on the same computer as your mail scanner products.
Doing so causes a conflict between the two scanners that are trying
to access the same file. This condition results in an incorrect
warning message that will display repeatedly and cause slowdowns.
This is a temporary condition and will be fixed in a future commercial
release. Again, the products can coexist on the same network but NOT on
the same computer.
* CSS Central is NOT part of the CSAV for Windows NT/2000 Server
installation. It must be installed separately. However, a
SETUP.EXE is provided that allows you to install Command AntiVirus
or CSS Central. For more information on starting the CSS Central
installation, refer to INSTALLATION INSTRUCTIONS.
NOTE: It is NOT necessary to install CSS Central on multiple
servers. If you already have CSS Central installed on a
server, you do NOT need to run the CSS Central installation.
The CSS Central installation is in a Microsoft(r) Installer (.MSI)
package format. For machines that do not have the Windows Installer,
the installation installs the Windows Installer and then launches the
CCENTRAL.MSI.
For installation requirements and product enhancements, refer to the
CSS Central README.TXT that is located in the CCENTRAL folder.
* INSTALLATION INSTRUCTIONS
To start the CSAV for Windows NT/2000 Server installation, follow
these steps:
1. Run the SETUP.EXE that is located in the root directory. The system
displays the Command AntiVirus Server Products Setup dialog box.
If you do NOT want to install CSS Central, go to Step 5.
If you want to install CSS Central, go to Step 2.
2. Select CSS Central, and click INSTALL.
3. Follow the instructions on the screen.
4. When the installation is complete, the system returns to the
Command AntiVirus Server Products Setup dialog box.
5. Select Command AntiVirus for Windows NT/2000, and click INSTALL.
6. Follow the instructions on the screen.
7. When the installation is complete, the system returns to the
Command AntiVirus Server Products Setup dialog box. Click CANCEL
to exit.
* If a user is using Microsoft(r) Excel 2000 and Microsoft Client or
Gateway for Novell(r) NetWare(r), Command AntiVirus will detect
and disinfect infected .XLS files, but at this time, it will NOT
rename or quarantine them.
* Command AntiVirus will NOT quarantine across different drive letters,
but it will block access to the files.
* In manual and scheduled scanning, the Quarantine folder is
excluded from scanning if the SCAN QUARANTINE FILES check box
in the PROPERTIES dialog box is cleared. However, if you select the
SCAN QUARANTINE FILES check box and then select the ACTION TO TAKE
as QUARANTINE, the SCAN QUARANTINE FILES check box is dimmed, but
the Quarantine folder is NOT excluded from scanning. This may be
fixed in a future commercial release.
PRODUCT ENHANCEMENTS
* None for this release.
FIXES
* The problem with shutting down after upgrading to Command AntiVirus 4.60 when
NetWare(r) Client 32 is installed has been fixed.
* The problem with Dynamic Virus Protection (DVP) not detecting virus
infections on remote drives has fixed.
* A problem with some corrupt RAR files causing General Protection Faults (GPFs)
has been fixed.
_______
RELEASE NOTES
Notes on Command AntiVirus for Windows NT/2000 Server (CSAV)
Version 4.60
01/08/01
SPECIAL NOTES
* If you are installing Command AntiVirus for Windows NT/2000
Server Version 4.60 over a previous version of Command AntiVirus,
it is necessary for the installation program to perform an immediate
restart of the computer. Therefore, we recommend that you use the
SETUP.EXE that is provided instead of the CSAV.MSI.
At the beginning of Setup, a dialog box displays giving you the
option to cancel Setup.
The installation will continue after the restart.
* WARNING: At the end of the installation of Version 4.60,
you may be prompted to restart your computer. You MUST
restart for Dynamic Virus Protection (DVP) to be
upgraded properly.
* On slower running machines, Windows installer may hang during
initialization. Restart the computer or go to the Windows Task
Manager and stop any additional MSIEXEC.EXE files that are
running. Then, restart the installation or uninstall.
* CSS Central is NOT part of the CSAV for Windows NT/2000 Server
installation. It must be installed separately. However, a
SETUP.EXE is provided that allows you to install Command AntiVirus
or CSS Central. For more information on starting the CSS Central
installation, refer to INSTALLATION INSTRUCTIONS.
NOTE: It is NOT necessary to install CSS Central on multiple
servers. If you already have CSS Central installed on a
server, you do NOT need to run the CSS Central installation.
The CSS Central installation is in a Microsoft(r) Installer (.MSI)
package format. For machines that do not have the Windows Installer,
the installation installs the Windows Installer and then launches the
CCENTRAL.MSI.
For installation requirements and product enhancements, refer to the
CSS Central README.TXT that is located in the CCENTRAL folder.
* INSTALLATION INSTRUCTIONS
To start the CSAV for Windows NT/2000 Server installation, follow
these steps:
1. Run the SETUP.EXE that is located in the root directory. The system
displays the Command AntiVirus Server Products Setup dialog box.
If you do NOT want to install CSS Central, go to Step 5.
If you want to install CSS Central, go to Step 2.
2. Select CSS Central, and click INSTALL.
3. Follow the instructions on the screen.
4. When the installation is complete, the system returns to the
Command AntiVirus Server Products Setup dialog box.
5. Select Command AntiVirus for Windows NT/2000, and click INSTALL.
6. Follow the instructions on the screen.
7. When the installation is complete, the system returns to the
Command AntiVirus Server Products Setup dialog box. Click CANCEL
to exit.
* WARNING: Dynamic Virus Protection (DVP) does NOT detect virus
infections on remote drives. This will be fixed
in a future commercial release.
* To better protect the NT environments, we have changed the default
for DVP from Report Only to Disinfect.
* If a user is using Microsoft(r) Excel 2000 and Microsoft Client or
Gateway for Novell(r) NetWare(r), Command AntiVirus will detect
and disinfect infected .XLS files, but at this time, it will NOT
rename or quarantine them.
* Command AntiVirus will NOT quarantine across different drive letters,
but it will block access to the files.
* In manual and scheduled scanning, the Quarantine folder is
excluded from scanning if the SCAN QUARANTINE FILES check box
in the PROPERTIES dialog box is cleared. However, if you select the
SCAN QUARANTINE FILES check box and then select the ACTION TO TAKE
as QUARANTINE, the SCAN QUARANTINE FILES check box is dimmed, but
the Quarantine folder is NOT excluded from scanning. This may be
fixed in a future commercial release.
* WARNING: CSAV for Exchange and CSAV for Lotus Notes users
We do NOT recommend installing CSAV for Windows NT/2000 Server Version 4.60
on the same computer as your mail scanner products. Doing so causes a
a conflict between the two scanners that are trying to access the same
file. This condition results in an incorrect warning message that will
display repeatedly and cause slowdowns.
This is a temporary condition and will be fixed in a future commercial
release. Again, the products can coexist on the same network but NOT on
the same computer.
PRODUCT ENHANCEMENTS
* This release contains scan engine enhancements that include detection
for the W95/MTX.9244 virus and X97M/Jini-A1 misdisinfected viruses.
* You can now use the /ARCHIVE switch to:
- decode and scan messages in TNEF format
- decode and scan UU-encoded messages
- decompress and scan ACE files
NOTE: If you are using the GUI to initiate a scan, in the PROPERTIES
dialog box under FILE TYPES TO SCAN, select SCAN NON-EXECUTABLE
COMPRESSED FILES.
* The speed of scanning CAB files has been improved.
* The Rescue Disk process has been updated.
To create a Rescue Disk set now requires three (3) 3.5" high-density
diskettes. The addition of the /LOADDEF switch allows you to perform a
complete scan during recovery to detect and disinfect any virus-infected
files.
The rescue disk process involves two phases. The first phase focuses on
recovery by detecting and removing any executable, boot sector, and
MBR-infecting viruses that inhibit or prevent system startup. After
successful recovery, the second phase focuses on scanning and disinfecting
all remaining virus-infected files, for example, macro virus-infected files.
To assure a successful rescue, you must perform both phases.
To test the rescue disk set complete Steps 1 through 10 of Phase One.
To use the rescue disk set, complete both Phase One and Phase Two.
To perform Phase One, follow these steps:
1. Turn off your computer.
2. Place a virus-free, write-protected bootable diskette into drive A.
3. Turn on your computer.
4. If you are prompted to enter a new date and a new time, press Enter
for each.
5. Remove the bootable diskette and insert Rescue Disk 1 into
drive A.
6. At the A prompt, type the following:
f-prot /hard /disinf /loaddef
7. Press Enter. The system prompts you to insert a diskette with SIGN.DEF.
8. Insert Rescue Disk 2 into drive A and press Enter. The system prompts you to
insert a diskette with SIGN2.DEF.
9. Insert Rescue Disk 3 into drive A and press Enter. A scan of your hard drive
begins immediately. If any viruses are detected, allow CSAV to disinfect them.
10. When the scan is complete, remove Rescue Disk 3 from drive A.
11. Proceed to Phase Two.
To perform Phase Two, follow these steps:
1. Restart your computer as normal.
2. Use Command AntiVirus to perform a scan of your local hard drives. This scan
detects and disinfects any remaining virus-infected files on your computer.
After completing the Phase Two scan, you can now return to computing as normal.
FIXES
* The level of generated false positives for macro viruses has been
reduced.
* In DVP scanning, the Quarantine folder was not being excluded
from scanning. This has been fixed.
* The problem with files with read-only, hidden, or system attributes not
being quarantined when a virus is detected through Dynamic Virus
Protection has been fixed.
_____________
RELEASE NOTES
Notes on Command AntiVirus for Windows NT/2000 Workstation (CSAV)
Version 4.59.4
07/17/00
SPECIAL NOTES
* If you are installing Command AntiVirus for Windows NT/2000
Version 4.59.4 over a previous 4.59 Beta or commercial version,
you MUST first uninstall the previous 4.59 version and restart
the computer.
* When you install Command AntiVirus for Windows NT/2000, you
may be asked to restart your computer. Click YES to restart
and continue with the installation. Click NO to postpone the
installation until you restart at a later time. If you select
this option, the installation will continue after the restart.
If you are installing Command AntiVirus through Group Policy
or through the Command AntiVirus Automatic Update feature,
the computer will be restarted automatically. You will NOT be
asked if you want to restart.
* WARNING: Dynamic Virus Protection (DVP) does NOT detect virus
infections on NetWare file servers. This will be
fixed in a future commercial release.
* Files with read-only, hidden, or system attributes might not be
renamed, quarantined, or deleted when a virus is detected
through Dynamic Virus Protection. This will be fixed in a
future commercial release.
* In DVP scanning, the Quarantine folder is NOT being excluded
from scanning. This will be fixed in a future commercial release.
* In manual and scheduled scanning, the Quarantine folder is
excluded from scanning if the SCAN QUARANTINE FILES check box
in the PROPERTIES dialog box is cleared. However, if you select the
SCAN QUARANTINE FILES check box and then select the ACTION TO TAKE
as QUARANTINE, the SCAN QUARANTINE FILES check box is dimmed, but
the Quarantine folder is NOT excluded from scanning. This may be
fixed in a future commercial release.
* UPDATING DEFFILES
To provide protection against new viruses, we update the
Command AntiVirus definition files (deffiles) frequently.
You can download the file called DEFMSP.EXE from the
Command Software web site at www.commandcom.com. DEFMSP.EXE
is a self-extracting file that contains the latest deffiles
patch (.MSP). You can then distribute the patch through
Group Policy onto the computers that were specified in the
original deployment configuration.
We recommend that you perform an administrative installation of
the deffiles patch to your software distribution points (SDPs).
This allows you to apply and distribute the patch easily through
Group Policy.
To perform an administrative installation of the deffiles patch,
at the command line, type the following and press ENTER.
msiexec /a csav.msi /p csav.msp
NOTE: Be sure to select the same network path that you used for
the original SDP. The name of the CSAV MSP file changes with
each update.
DISTRIBUTING THE DEFFILES PATCH THROUGH GROUP POLICY
To distribute the deffiles patch follow these steps:
1. In the Console Root Tree of the Microsoft Management Console,
click the plus sign next to the Group Policy object that you
selected for Command AntiVirus. This action expands this item.
Then, expand Computer Configuration and Software Settings.
2. Click Software Installation. The right-hand pane now lists
Command AntiVirus.
3. Right-click Command AntiVirus. The system displays a drop-down
menu.
4. Select All Tasks and click Redeploy application. The system displays
a dialog box asking you if you want to continue.
5. Click Yes.
Your redeployment is complete. Command AntiVirus with the updated deffiles
will be reinstalled onto the computers that were specified in the original
deployment configuration the next time the computers are started.
APPLYING THE DEFFILES PATCH USING THE COMMAND LINE
To apply the deffiles patch using the command line, type the following.
CAUTION: This command is case-sensitive and MUST be entered as shown:
msiexec /p filename.msp REINSTALL=ALL
NOTE: The file name will change with each update.
DISTRIBUTING THE DEFFILES PATCH THROUGH AUTOMATIC UPDATE
Automatic Update
NOTE: Stand-alone (non-networked) users of Command AntiVirus can continue
to use the standard installation method for updates as they will derive
little benefit from this method.
If you have several workstations, each with a different operating system,
you can perform a partial or full-product update of Command AntiVirus on
each workstation directly from a server by using our Automatic Update
feature. This feature provides system administrators with the ability to
distribute and update the program quickly on multiple workstations in a
multi-platform environment with no user interaction.
Automatic Update also allows you to update an individual workstation on
demand by using the Update Now button.
Automatic Update operates by placing Command AntiVirus files in a unique
parent directory in a shared location on the network. When the user logs
on to the computer, the automatic update process compares the dates
(versions in CSAV for Windows NT/2000) of the files on the workstation
with those on the server. If the server dates are newer, the workstations
automatically update themselves with the newer program files.
For example, if only the definition (*.DEF) files have changed since the
last update, then only those files will be updated. If a new version is
available, then the program begins a complete setup.
In Command AntiVirus for Windows NT/2000, the user sees only a progress
bar and error dialog boxes for both full-product and component updates.
Getting Started
NOTE: To use the Automatic Update feature in Command AntiVirus for
Windows NT/2000, Command AntiVirus must be installed on each workstation.
For new installations, you must run CSAV.MSI at the workstation or use
Group Policy to roll out the new product.
NOTE: Once you complete the automatic update process, workstations are
updated automatically each time you place updated files in the automatic
update directory and its subdirectories. Updates occur at each login or
if the user is logged on, at a preconfigured time. For example, the
default time is between, 4 a.m. and 5 a.m.
F-AGENT (the yellow C in the lower right corner of the system tray) must
be active for updates to occur automatically.
As soon as an update takes place, the program does not automatically update
again for at least 24 hours.
NOTE: If the updated files require that you restart your system for the
changes to take effect, the system displays the following message:
We have updated some files in this release. These files and
some settings will not take effect until a reboot is performed.
In the interim your system remains fully protected.
Creating the Automatic Update Directory
To create the automatic update directory, follow these steps:
1. In a shared location on the network, create a unique parent directory
to store the update files. This directory is referred to as the automatic
update directory. For example:
S:\NEWFPROT
2. Create a subdirectory for each platform to be updated. For example:
S:\NEWFPROT\CSAV2K
3. It is necessary to create subdirectories under each platform directory.
These subdirectories will be used to contain full product, component
updates, and definition files. For example, you may want to create the
following directory structure:
S:\NewFPROT
S:\NewFPROT\CSAV2K
S:\NewFPROT\CSAV2K\FULL
S:\NewFPROT\CSAV2K\COMP
S:\NewFPROT\CSAV2K\SIGN
4. Download and extract the latest update files, for example, the definition
(.DEF) files.
5. Copy all of the product files into their respective subdirectory. For example,
you would copy the definition files that you extracted in Step 4 into the
S:\NEWFPROT\CSAV2K\SIGN subdirectory.
6. Using Notepad or any text editor, create a file named CSSFILES.INI in the
root of the automatic update directory. For each platform specified in the
automatic update directory structure, create a section in this .INI file.
An example CSSFILES.INI file follows:
[Win95-ANTIVIR]
BaseDir=S:\NewFPROT\CSAV95
FULLPROD=full\
COMPONT=comp\
DEFFILES=sign\
[NT40_S-ANTIVIR]
BaseDir=S:\NewFPROT\CSAVNTS
FULLPROD=full\
COMPONT=comp\
DEFFILES=sign\
[NT40_W-ANTIVIR]
BaseDir=S:\NewFPROT\CSAVNTW
FULLPROD=full\
COMPONT=comp\
DEFFILES=sign\
[WIN2000_S-ANTIVIR]
BaseDir=S:\NewFPROT\CSAV2000S
FULLPROD=full\
COMPONT=comp\
DEFFILES=sign\
[WIN2000_W-ANTIVIR]
BaseDir=S:\NewFPROT\CSAV2000W
FULLPROD=full\
COMPONT=comp\
DEFFILES=sign\
CAUTION: If automatic updates are performed by multiple workstations over
a network, the CSSFILES.INI file must use Universal Naming
Convention (UNC) paths.
7. Save the changes to the CSSFILES.INI file.
Use the Command AntiVirus Custom Installation Wizard to make changes to
the Automatic Update settings in Preferences. You can also change the time
the update takes place.
Then, use Windows Group Policy to deploy the changes throughout the network.
For more information, refer to Customizing Your Installations and Deploying
Command AntiVirus through Group Policy located previously in this chapter.
Setting the Automatic Update Path Manually
NOTE: You must be a member of the local Administrators group to perform this task.
To set the path to the automatic update directory, follow these steps:
1. Open Command AntiVirus.
2. Click Preferences. The system displays a drop-down menu.
3. Click Advanced. The system displays the Advanced dialog box.
4. Click the Automatic Update tab. The system displays the Automatic Update
dialog box.
5. Click Browse. The system displays the Browse Open dialog box.
6. Select the drive\path of the automatic update directory. For example:
S:\NEWFPROT
The directory path must point to the automatic update directory which
contains the CSSFILES.INI regardless of whether you are performing partial
or full-product updates.
NOTE: If the drive is not mapped, click Network. Select the correct path and
click OK to connect the drive. The system returns to the Browse Open
dialog box.
7. Click OK. The system returns to the Automatic Update dialog box with the
selected path entered in the text field.
Be sure that you have entered the correct path to the automatic update
directory. Updates will be made from the path that you have specified.
NOTE: When the drive\path selected is a network drive, use the Make UNC button
to convert it to a Universal Naming Convention (UNC) path.
8. Click OK.
CAUTION: In Command AntiVirus for Windows 95/98, there are no restrictions
to prevent the user from changing the path of the automatic update
directory. If the user changes the path, the updates will be made
from the path specified.
If you are administering CSAV on your network through CSS Central,
you can prevent users from changing the automatic update directory
path by locking the preferences on remote computers. For more
information, refer to Writing the New Preferences to the Remote
System(s) in the CSS Central chapter of the Command AntiVirus
Multi-Platform Quick Start Guide.
In Command AntiVirus for Windows NT and Command AntiVirus for Windows NT/2000,
the user must be assigned to a local Administrators group to change the automatic
update directory path from the Preferences menu.
In Command AntiVirus for Windows NT/2000, you can also prevent the users from
modifying the default settings for the items on the Command AntiVirus Preferences
menu. For more information, refer to Customizing Your Installation Settings located
previously in this chapter.
NOTE: To turn off the Automatic Update feature, leave the automatic update
directory blank.
Using the Update Now Button
The Update Now button allows the user to update the individual workstation
immediately.
NOTE: In Command AntiVirus for Windows NT/2000, to use the Update Now button,
the user must be a member of the local Administrators group.
PRODUCT ENHANCEMENTS
* Dynamic Virus Protection (DVP) now scans for Master Boot Record
(MRB) and Boot Sector viruses.
FIXES
* None for this release.
_____________
RELEASE NOTES
Notes on Command AntiVirus for Windows NT/2000 Workstation (CSAV)
Version 4.59.1 - New Release
6/26/00
SPECIAL NOTES
* If you are installing Command AntiVirus for Windows NT/2000
Version 4.59.1 over a previous 4.59 Beta version, you MUST
first uninstall the previous 4.59 Beta version.
* When you install Command AntiVirus for Windows NT/2000, you
may be asked to restart your computer. Click YES to restart
and continue with the installation. Click NO to postpone the
installation until you restart at a later time. If you select
this option, the installation will continue after the restart.
If you are installing Command AntiVirus through Group Policy
or through the Command AntiVirus Automatic Update feature,
the computer will be restarted automatically. You will NOT be
asked if you want to restart.
* WARNING: Dynamic Virus Protection (DVP) does NOT detect virus
infections on NetWare file servers. This will be
fixed in the next commercial release.
* Files with read-only, hidden, or system attributes might not be
renamed, quarantined, or deleted when a virus is detected
through Dynamic Virus Protection. This will be fixed in the
next commercial release.
* The Quarantine folder is NOT being excluded from scanning. This
will be fixed in the next commercial release.
* The Rename option when a virus is found through Dynamic Virus
Protection now renames the file with ".Infected" added to the
original name. You can select the Rename option through the
Preferences/Active Protection dialog box.
* The Quarantine option when a virus is found through Dynamic Virus
Protection now renames the file with ".Quarantined" added to the
original name. You can select the Quarantine option through the
Preferences/Active Protection dialog box.
* All files (except the sample FPT files) are now stored in lower
case on the disk sets. This change was made to accommodate both
Microsoft Installer (which is case-sensitive to files installed
from the Internet) and case-sensitive servers (such as NetWare, UNIX)
that may host the installation and updates.
* Modules shared between CSAV and CSS Central are now installed
to the system's Common Files folder. For example, there will be
only one copy of CSSFTP.EXE and one copy of CSSFTP.INI.
Some programs have also been modified during installation
to register an application-specific path to these shared folders.
Therefore, you will be unable to start them from a "Command Prompt"
or "MS-DOS Prompt" window, but you will be able start them from
Windows Explorer or a shortcut.
* The F-PROT32.EXE and CCENTRAL.EXE installation programs no longer
accept a user name and password for the CSS-AVS service. CSS-AVS
only runs under the local system account. If you have scheduled
tasks that scan network drives, these tasks may no longer scan
those drives.
* User Task Files are now in a subdirectory of the profile
directory named Command Software/Command AntiVirus/Tasks. Users'
tasks will now roam with them when they move to another Win32
computer. However, the CSS-AVS service does not have permission
to read the location of the user task directories and,
therefore, user tasks can no longer be scheduled tasks.
F-PROT32.EXE will NOT enable the schedule button on user tasks,
F-AGENT will not show a user task as being scheduled, and CSS-AVS
will not execute a user task.
To execute a scheduled task through CSS-AVS, make the task file a
system task by moving it to the system task file folder, or by
creating a new system task with the same properties.
NOTE: As an alternative, you should use the Windows System Task
Scheduler to run F-PROT.EXE, CSAVNTC.EXE, or CSAV95C.EXE.
* F-NET has been recompiled as a 32-bit program. The 32-bit
NetWare API DLLs are not part of the CSAV installation. Instead,
the DLLs can be installed with the Novell NetWare client for
Windows 2000/NT.
* All log files produced by Automatic Update or Update Deffiles
now to go to the system's temp directory. This is necessary
because a regular user cannot write to the
directory.
PRODUCT ENHANCEMENTS
* The new CSAV installation is in a Microsoft Installer (.MSI)
package format. The package does not have setup.exe, but
uses the MSI file instead.
The product's program files are uncompressed in their
corresponding subdirectories and are included along with
the msi file.
Use the Windows 2000 Add/Remove Programs applet, MSIEXEC.EXE,
or Group Policy Editor to install, reinstall, update, or remove
this installation package.
NOTE: An MSI file cannot be chosen from the Add/Remove Programs
applet on Windows 9x and Windows NT 4.0 computers.
* The Command AntiVirus files called SETUP.INI, DEFFILE.INI,
and FPWCFG.EXE no longer exist. You can now customize your
installation features and settings before you install
Command AntiVirus over the network onto multiple computers
by using the Command AntiVirus Custom Installation Wizard
(CSAVWIZ.EXE).
This wizard is modeled on the one used with Microsoft
Office 2000. It generates MST files that should be
included when distributing the CSAV MSI file. The easiest
method to distribute both the MSI file and MST file is to
use the Windows Group Policy Editor.
* You can use Windows Group Policy on computers running
Windows 2000 to deploy Command AntiVirus for Windows NT/2000
to individual computers from a central location on a network.
This includes:
- Assigning the installation package to computers
- Deploying updated Command AntiVirus definition files
- Deploying new versions of Command AntiVirus
- Removing Command AntiVirus for Windows NT/2000
* If you use the Windows MSIEXEC program to install the MSI file
and the MST file, a typical command-line would be:
MSIEXEC /I csav.msi TRANSFORMS=my.mst
* The preconfigured scan tasks that are installed by default
can be replaced with your own set of tasks prior to
deployment. These default scan tasks are located in the
Command AntiVirus WIN2000W\Installation Tools\Tasks folder.
* Command AntiVirus for Windows NT/2000 comes with a
preconfigured CSSFTP.INI file. This file contains information
that is used in the Command AntiVirus download and scheduled
update processes.
You can edit the CSSFTP.INI file or replace it with your own
customized file prior to deployment. The preconfigured file
is located in the Command AntiVirus
WIN2000W\Installation Tools\CssFtp folder.
* Released files are no longer time stamped with the current
CSAV version number. All files in a portable executable (PE)
format (i.e., EXEs and DLLs) have been recompiled so that
they contain the correct version and language ID.
You can verify the version number of any PE file by choosing
the file in Explorer, picking the "Properties" item from the
context menu, and then selecting the "Version" page.
Version information will appear if available.
* The Command AntiVirus Graphical User Interface (GUI) now
uses the same interface as the installation program for
creating a rescue disk set.
* In previous versions of the CSAV code, registry keys were
opened with permission levels that caused users to receive
messages that indicated they did not have sufficient
privileges to perform an operation. Now, only the minimum
access is requested when reading and writing to the
registry.
Users with Read access to the registry should now
be able to run F-PROT32 and view the settings in the dialog
boxes in the Preferences dialog.
NOTE: Install CSAV with the necessary administrative rights,
but test them with regular rights to ensure that all
functionality - except change settings - is working for
these users.
* Because decompressing self-extracting files can take a very
long time, the option to skip or scan these files has been
added to the Task Settings Page in F-PROT32.EXE and
CCENTRAL.EXE. DVP does NOT scan self-extracting files.
* The Automatic Update process is largely unchanged for this
version. The only real difference is that, instead of
copying over newer files during deffiles and component
updates, an MSP (Windows Installer patch) file is used to
perform necessary modifications.
The Automatic Update log file does NOT contain the details of
the installations or updates because it is not a Unicode text
file (as is the MSI log file). Instead, the log file just
includes a reference to the location of the MSI file in case
the user wishes to examine it with another program.
* Command AntiVirus for Windows NT/2000 does not use account
switching during installation or updates, and it does not
include CSS-AMGR. Instead, we rely on the security of the
Windows Installer service. This service is a part of the
Windows 2000 operating system, and the administrator can
use the Group Policy Editor to manage permissions on every
computer in a domain.
* The "Beep when a virus is found" option in the Command
AntiVirus Preferences Reporting menu item is now set to
off by default.
FIXES
* None for this release.
*************************************************************
PRODUCT SUPPORT
Command Software Systems' technical support includes a
variety of electronic services. You can contact us at:
Command Software Systems, Inc.
1061 E. Indiantown Rd., Suite 500
Jupiter, FL 33477
Voice: 561/575-3200 8:00 am to 8:00 p.m. Eastern Standard Time
Fax: 561/575-3026
Internet: [email protected]
FTP: ftp.commandsoftware.com
Web: http://www.commandsoftware.com
In Europe contact:
Command Software Systems UK, Ltd.
Ground Floor
Millbank Tower
Millbank
London SW1P 4QP
If dialing from within the UK:
Voice: 020 7 931-9301
Fax: 020 7 931-9302
If dialing from outside the UK:
Voice: +44 20 7 931-9301
Fax: +44 20 7 931-9302
Internet: [email protected]
[email protected]
[email protected]
In Pacific Rim, contact:
Command Software Systems, PTY Pac Rim
Unit 5, 18-20 Floriston Road
Boronia, VIC 3155
Australia
Voice: 1-300-65-0903 or 613-9762-2203
Fax: 1-300-65-0904
Internet: [email protected]
Web: http://www.commandcom.com.au
============================ END ============================
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